At Royal Coffee Mumbai, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or place an order through our WhatsApp store.

1. Information We Collect

When you contact us or place an order, we may collect the following information:

• Name
• Phone number
• Delivery address
• Order details
• Any other information you choose to share with us through WhatsApp or our website

2. How We Use Your Information

The information we collect may be used for:

• Processing and confirming your orders
• Communicating with you about your order or enquiry
• Delivering products to your location
• Improving our services and customer experience

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with delivery partners or service providers when necessary to complete your order.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

5. Third-Party Services

Our website may use third-party services such as WhatsApp for communication. These services may have their own privacy policies governing how your information is used.

6. Consent

By using our website or contacting us through WhatsApp, you agree to the collection and use of your information as described in this Privacy Policy.

7. Changes to This Policy

Royal Coffee may update this Privacy Policy from time to time. Any changes will be reflected on this page.

8. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.

Welcome to Royal Coffee Mumbai. By using our website and placing an order through our WhatsApp store, you agree to the following terms and conditions.

1. Product Information

We strive to provide accurate information about our coffee products, including descriptions and pricing. Since coffee is a natural product, slight variations in aroma, taste, or appearance may occur.

2. Orders & Confirmation

Orders are placed through our website and confirmed via WhatsApp. An order will be considered confirmed only after communication and confirmation from the Royal Coffee team.

3. Pricing

All product prices displayed on the website are final and include standard delivery charges unless stated otherwise. Prices may change without prior notice.

4. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible. Delivery timelines may vary depending on the customer’s location and courier availability.

5. Payment

Payment details and available payment methods will be shared during the order confirmation process via WhatsApp.

6. Returns & Refunds

Due to the nature of coffee products, returns or refunds are generally not accepted once the order is delivered. However, if a product is damaged or incorrect, customers should contact us within 24 hours of delivery.

7. Product Usage

Our coffee products are intended for personal or commercial use. Royal Coffee is not responsible for issues arising from improper storage or misuse of the product after delivery.

8. Intellectual Property

All content on this website, including text, images, and branding, belongs to Royal Coffee and may not be copied, reproduced, or used without permission.

9. Contact

For any questions regarding products, orders, or these terms, please contact us through the WhatsApp number or contact details provided on the website.