At Royal Coffee Mumbai, we strive to ensure the best quality products and customer satisfaction. Please read our refund and cancellation policy carefully before placing an order.

Order Cancellation

Orders can be cancelled only before they are processed or dispatched. Once the order has been processed or shipped, cancellation may not be possible.

Refund Policy

Due to the nature of our coffee products, refunds are generally not accepted once the product has been delivered. However, refunds or replacements may be considered in the following situations:

• The product delivered is damaged
• The wrong product was delivered

In such cases, customers must inform us within 24 hours of delivery with proper details or photos of the product.

Replacement

If a product is confirmed to be damaged or incorrect, we may offer a replacement or suitable resolution after reviewing the request.

Contact for Support

For cancellation, refund, or replacement requests, please contact us through WhatsApp or the contact details provided on our website.